Best contact
Email oneperfectparkday@promptaralab.com for app, website, guide, fieldbook, or privacy questions.
Support
Help for One Perfect Park Day.
Find quick answers for the iOS app and website, plus the best way to contact support.
Quick Support Answer
App data
Version 1.0 stores the saved plan on the device and does not require an account.
Official sources
For park safety, access, closures, permits, road status, and operating details, check official park sources before visiting.
Contact
Email oneperfectparkday@promptaralab.com for app, website, guide, or privacy questions.
When reporting an app issue, include your app version, iPhone model, iOS version, selected park, what you expected, what happened instead, and whether you were online or offline.
Supported App Setup
- iPhone only
- iOS 17.0 or later
- Internet connection recommended for current-condition refreshes
- No account required
Common Questions
Do I need an account?
No. Version 1.0 of the iOS app does not use accounts.
Where is my plan stored?
Your saved iOS app plan is stored on your device.
Can I use the app offline?
Your saved plan remains available offline. Current-condition refreshes and official source links require connectivity.
Does the app use my location?
No. Version 1.0 does not request location permission.
Are notifications required?
No. Notifications are optional local reminders. The app still works if you deny notification permission.
Does the app replace official park alerts?
No. One Perfect Park Day is a planning aid. Always check official park sources before visiting.
Are there purchases or subscriptions?
No. Version 1.0 does not include purchases or subscriptions.
Troubleshooting
I cannot refresh conditions
Check your connection and try again. If you are in a low-signal area, use the saved plan and open official sources when connectivity returns.
My saved plan disappeared
Confirm the app was not deleted and local data was not reset. Version 1.0 does not sync plans across devices.
Notifications are not appearing
Open iOS Settings, then Notifications, then One Perfect Park Day, and confirm notifications are allowed. Also confirm the reminder time has not already passed.
Official source links do not open
Check network connectivity. Some official sites may load slowly in low-signal areas.
I want to delete my data
Open the app, go to Settings, and tap Delete Local Data. You can also uninstall the app to remove local app data from the device.
Known Limitations
- No account or cloud sync in Version 1.0.
- No Android app in Version 1.0.
- No iPad-optimized layout in Version 1.0.
- No location-aware check-ins in Version 1.0.
- No offline copy of official park-source pages.
- Current-condition refresh depends on One Perfect Park Day APIs and public or official data availability.